Troubleshooting
Diagnose, fix, and escalate when something is off.
5 articles
Troubleshooting Plugin Connection
Step-by-step diagnostics when the Hubbee plugin shows offline, push fails, or content doesn't render. Includes WP-CLI commands and browser-console snippets.
Read articlePlugin shows offline — full diagnostic
7-step diagnostic for when a connected site shows "Offline" in the dashboard. Heartbeat checks, REST API verification, cron debugging, and recovery steps.
Read articleSync stuck or "pending" forever
When a manual sync sits at "pending" longer than expected — what to check, how to cancel it, and how to prevent the same job from stalling again.
Read articleA push failed — what now
When a token, asset, or component push to WordPress fails — read the error code, understand which retry policy applies, and recover without losing data.
Read articleConnection token expired
When the one-time connection token on the Connect step expires before you finish installing the plugin — regenerate, retry, and avoid the same race next time.
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